Vehicle Buying Service - FAQ'S

Please reach us at hello@sellingmymotor.com if you cannot find an answer to your question.

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What types of vehicles do we purchase?

Selling My Motor purchases all types of cars, vans and pick-up trucks. They can be of any age, mileage and condition.

If you would like a free no obligation quote, simply contact us with your registration and mileage details and we will do all the hard work for you. Selling a vehicle has never been easier!

How can I find out what my car is worth?

Start by entering your registration number and mileage into our online form for an instant estimate. We will then follow up via phone or WhatsApp to collect a few more details to provide an accurate valuation.

What factors affect my vehicle’s valuation?

We calculate your vehicle’s value using up to date market data, considering factors like mileage, age, condition, service history, number of previous owners and overall specification. Our team combines this with industry expertise to ensure you receive a fair and accurate valuation.

What if my vehicle still has outstanding finance?

If your car has existing finance, we can take care of it for you. Just provide your most recent settlement letter and we will settle the remaining balance directly.

If your car is worth more than the settlement amount, we will pay you the difference. If it is worth less, you will simply need to cover the shortfall.

When will I get paid for my vehicle?

You will receive payment immediately on the spot, with no delays or additional fees for fast transfer. The money is transferred straight away so you do not have to wait!

Would mechanical issues or damage affect the valuation?

Yes, any mechanical issues or damage will impact the valuation, as the offer takes into account the cost of repairs. We assess the vehicle remotely and in person to ensure the price fairly reflects its condition.

Does Selling My Motor test drive the vehicles?

Yes, a member of our team will take the vehicle on a short test drive during collection. This helps ensure everything is in working order before completing the sale.

Does Selling My Motor buy cars with no MOT?

Yes, Selling My Motor does buy cars without an MOT, though the valuation may be lower. Having a valid MOT can help you achieve a higher offer.

Does Selling My Motor collect the vehicle?

Yes, we can collect your car, truck or van at a time that suits you. A member of our team will arrive within the dedicated timeframe to inspect the vehicle, make payment and drive away with the vehicle.

Can I sell my vehicle with only one key?

Yes, you can sell your vehicle with just one key. However, having only one key may slightly reduce the final valuation as we will need to cover the cost of a replacement key.

What documents are required to sell my vehicle?

You will need the V5C logbook, a valid photo ID and any service history or MOT certificates you have, plus any other documents relating to the upkeep or maintenance of the vehicle. Having a full set of documents helps to speed up the process and may support a better offer.

Does Selling My Motor purchase imported cars?

Yes, Selling My Motor purchases imported vehicles, provided they meet UK registration and safety standards. We will request documentation such as the V5C, a valid MOT certificate and any import-related paperwork to ensure that the car is eligible and fairly valued.

Is there a minimum ownership period before I can sell my car?

There is no set timeframe for how long you must have owned your car before selling it. However, if you have been the registered keeper for less than four months, you may need to provide extra documentation such as proof of purchase.

What fees do you charge?

Selling My Motor does not charge any fees. Unlike other platforms that may deduct admin or transaction costs, the amount we offer is exactly what you will be paid.